Send us an email via Contact Us, call us at 1-877-769-1336, or initiate a Live Chat with one of our operators. Have your manufacturer name, style numbers, size, colors and wear/event date, ready.  We will check our stock and tell you when the dress you want can be delivered to you.  (Please don’t forget to include all the details when you email so we can answer you faster!)

If you place an order and are not sure if the dress is available, don’t worry, we’ll let you know via email after receiving your order! We will not charge your card unless the dress you ordered is available for your wear date. In the email we’ll also tell you when you can expect to receive the dress.  If it is sold out we’ll give you some other options or help you with another dress you’re interested in!

Especially during prom season, the hot dress styles will go fast so be ready to make your decision if the dress you want is available.  If it’s not, don’t get discouraged, there are thousands of dresses to choose from and we’ll do our best to help you find another one that you’ll love!  It's always a good idea to have a second or third option ready.

Keep in mind that inventory can change everyday, every hour, and even every minute during our peak season.  We keep our inventory and website as updated as possible, and although we apologize for the inconvenience, we are not responsible for items that are no longer available and can not guarantee the item you want will be available at the time you order it, in time for your wear date, or at all.

Considering the huge amount of dresses that we offer on our website, we will do our best to keep inventory up-to-date,  but we appreciate your understanding if the dress you want is no longer available.  Please keep searching or ask for our help because we want to help you find a dress that you love!)

See: How do I know if a dress is in stock?