How are personal checks and money orders handled?
Personal checks should be mailed to us at the time the order is placed. Please include a copy of your order information for faster processing. Once we receive the check we will submit it to our bank for clearance. After the check has cleared with our bank, we will then process your order. Orders will NOT be processed or shipped until personal checks have cleared. We don’t recommend sending a personal check due to the delay it causes in placing your order, but if time isn’t a factor we’re glad to accept them.
Money orders should be mailed to us at the time the order is placed. (You will see instructions on the screen to follow for payment with a money order when placing an order.) Once we receive the money order we will process your order. Orders will NOT be processed, ordered, or shipped until money orders are received. Please remember that you submit a money order at your own risk and that they will cause a delay in processing your order. We are not responsible for problems that may occur in shipping/mailing.
Please note: Dresses CANNOT be "held" or reserved while awaiting payment. The dress you want may be gone if you wait to send a money order or check, during the check processing, or by the time we receive payment. A credit card or Paypal will give you the best chance of getting the dress you want right away!
If the dress you ordered is not available and we are unable to find an acceptable alternative for you we will issue you a refund check for the full amount of the purchase. Please allow 2-4 weeks to receive this. We are not responsible for problems (including loss or delivery problems) that may occur in mailing of refund checks. Should you not receive your check within 4 weeks we will reissue you another for the full amount minus a $25.00 stop payment fee for the original check.
Checks and money orders can made out to: TJ Formal and can be mailed to: 1609 E. 20th St., Joplin MO, 64804