If an item in your shipment appears to have been damaged during shipment by the carrier, please tell the driver immediately and do not accept the package. If a package looks damaged, please be sure to check that everything is accounted for and in order. For UPS you may call 1-800-PICK-UPS to file a damage claim if you are unable to refuse the package at the time of delivery.
 
If your item appears to be damaged prior to shipment please see: I think my item is flawed or incorrect, what should I do?